Customer Service

Water Pik, Inc. strives to maintain world-class customer service to our valued consumers. If you have questions about the product that you have purchased, we can help.




Professional Ordering

Waterpik® offers its full line of at-home Consumer Oral Health products to dental offices at professional courtesy discount pricing.

To order, please call Toll-Free 1-800-525-2020 (option 3)

Please note that Waterpik® brand at home products, as well as our full line of in-office use products, are also available through your favorite dental distributor.


Contact Us

Water Pik, Inc. strives to maintain world-class customer service to our valued consumers.

Email us:

Send an Email to the Professional Customer Service Department.

Write to us:

  • Attention: Professional Customer Service
  • Water Pik, Inc.
  • 1730 East Prospect Rd
  • Fort Collins, CO 80553

Call us:

  • 800-525-2020 Option 3
  • 888-226-3042 Option 4 (Canada Customers Only)
  • 7:00 am - 4:00 pm MST Monday - Thursday
  • 7:00 am - 3:00 pm MST Friday